Customer Service

How Customers May Contact Us

  • Login to your account 24/7 to check the status of orders, track shipments, request Return Authorizations (RMA), or to send and retrieve messages specific to your transactions and create a written record.
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    IMPORTANT: Customer RETURNS must be processed per our Return Policy to ensure proper credit.

  • Call 1-877-616-3676 during office hours. Because we choose to give each customer personalized attention, you may be asked to leave a detailed message. Rest assured we will get back to you within the business day, giving you our full attention as well.

The Trunk Store General Contact Information

  • Office Numbers & Hours (CT)

Direct: 1-479-616-1728
Toll Free Phone: 1-877-616-3676
Toll Free Fax: 1-877-616-1728

9:00 a.m. - 6:00 p.m. Monday - Friday
Closed Weekends and National Holidays

  • Warehouse Address & Receiving Hours (CT)

The Trunkstore.com
A DormSmart.com, L.L.C. Store
2110 SE J Street, A075
Bentonville, AR. 72712 US

9:30 am - 6:00 p.m. Monday - Friday
8:30 am - 5:00 p.m. Saturday

Important:
Warehouse is for supplier deliveries ONLY.

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